ken banks

ICT4D is Better Than Apple at Pleasing Its Customers

In a recent post wondering what Steve Jobs would do in ICT4D, Ken Banks of FrontlineSMS fame bemoaned the lack of customer focus in ICT4D and expected that Apple would do better:

Reflections on eight years in mobile

It was exactly eight years ago that I hesitantly took my first steps into the fledgling world of “mobiles for development”. It was December 2002, and Vodafone live! was the platform I would develop on. I was filled with self doubt.

FrontlineSMS @ Thinking Digital 2010

“Thinking Digital is an annual conference where the world’s greatest thinkers and innovators gather to inspire, to entertain, and to discuss the latest ideas and technologies”.

FrontlineSMS was invited to give the closing address at the end of the second day of the conference. In this 30 minute video, we talk about innovation more broadly, and our work developing mobile tools specifically for NGOs around the world.

FrontlineSMS at Google Zeitgeist

“The power to make a positive difference in society lies in all our hands – businesses, governments and individuals. How have advances in technology and social media altered the balance of power between the state and individuals in driving change? What can business and government leaders learn from inspiring individuals who persevere against all odds to bring about lasting improvement?”

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